Privacy Policy

1. Who we are

This Privacy Policy applies to SEOHUB DIGITAL LTD, a company registered in England and Wales under Company Number 17222474, with registered office at 71–75 Shelton Street, London WC2H 9JQ, United Kingdom ("Seohub Digital", "we", "us", or "our").

We operate the website seohubdigital.com and provide paid advertising and SEO services to businesses. We are the data controller for information collected through this website.

If you have questions about this policy or how we handle your data, contact us at info@seohubdigital.com.

2. What information we collect

We collect information in the following ways:

Information you provide directly:

• Name and surname when you fill in a contact or audit request form
• Email address and phone number (if provided)
• Company name and website URL
• Details about your business and marketing goals that you share in messages

Information collected automatically:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time on site, and referral source
• Interactions with forms and calls to action

We do not collect payment card details directly. Any payment processing is handled by third-party processors who are independently responsible for your payment data.

3. How we use your information

We use the information we collect to:

• Respond to enquiries and audit requests you submit
• Provide and manage the services you engage us for
• Send you information about our services where you have given consent or where we have a legitimate interest
• Improve our website, services, and communications based on how people use them
• Comply with legal obligations that apply to us
• Prevent fraud and protect the security of our systems

We do not sell your personal data to third parties. We do not use your data for automated decision-making that produces legal or similarly significant effects.

4. Legal basis for processing (UK/EU users)

For users in the UK and European Economic Area, we process your personal data on the following legal bases under UK GDPR / GDPR:

• Contract: processing necessary to fulfil a service agreement or respond to a pre-contractual enquiry
• Legitimate interests: improving our website and communicating with prospective clients in a relevant way, where those interests are not overridden by your rights
• Consent: for marketing emails and non-essential cookies, where you have opted in
• Legal obligation: where processing is required to comply with applicable law

5. Who we share data with

We share personal data only where necessary and with appropriate safeguards in place:

• Formspree — processes form submissions on our contact and audit forms
• Google Analytics / Google Ads — website analytics and advertising performance measurement
• Meta Pixel — advertising performance measurement on Meta platforms (if active)
• Email and project management tools — used internally to manage client communications and work

All third parties we work with are required to handle personal data in compliance with applicable data protection law. We do not share your data with third parties for their own marketing purposes.

6. How long we keep data

We retain personal data only for as long as necessary for the purposes set out in this policy:

• Enquiry and contact form submissions: up to 24 months from last contact
• Client service data: for the duration of the engagement and up to 6 years thereafter, in line with UK tax and accounting requirements
• Analytics data: in accordance with the retention settings of each analytics tool (typically 14–26 months)

After the applicable retention period, we securely delete or anonymise your data.

7. Your rights

If you are located in the UK or EEA, you have the following rights under UK GDPR / GDPR:

• Access: request a copy of the personal data we hold about you
• Rectification: ask us to correct inaccurate or incomplete data
• Erasure: request deletion of your personal data in certain circumstances
• Restriction: ask us to limit how we process your data
• Portability: receive your data in a structured, machine-readable format
• Objection: object to processing based on legitimate interests or for direct marketing

To exercise any of these rights, contact us at info@seohubdigital.com. We will respond within 30 days. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

Our website uses cookies and similar tracking technologies. See our Cookie Policy for full details of what cookies we use and how to control them.

In summary: we use essential cookies for the website to function, analytics cookies to understand how visitors use the site, and advertising cookies for ad performance measurement. Non-essential cookies are only placed with your consent.

9. International transfers

Some of the third-party services we use may transfer or store your personal data outside the UK or EEA. Where this occurs, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement (IDTA), Standard Contractual Clauses (SCCs), or reliance on an adequacy decision by the UK Secretary of State or European Commission.

10. Contact us

For any questions about this Privacy Policy or to exercise your data rights, contact us:

• Email: info@seohubdigital.com
• Post: SEOHUB DIGITAL LTD, 71–75 Shelton Street, London WC2H 9JQ, United Kingdom

We may update this Privacy Policy from time to time. The current version will always be available at this URL, with the "Last updated" date revised accordingly.